HR Consultancy Services
Flexible, people-focused HR support delivered with confidence and care.
Our Services
Frank HR Solutions delivers practical HR support tailored to businesses of all sizes whether you’re a start-up hiring your first employee, a company without in-house HR, or an established team needing extra support.
With 20+ years of senior HR experience, Bev helps businesses:
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Stay compliant with UK employment law
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Protect people and reduce workplace risk
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Build inclusive, positive cultures where employees feel valued
Core Areas of Support
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HR Retainers & Pay-As-You-Go – flexible HR advice, documentation, and people management guidance
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Contracts & Compliance – legally compliant templates, onboarding documentation, and tailored employee handbooks
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Performance Management – processes that support and empower teams to perform at their best
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Absence, Wellbeing & Return-to-Work – practical strategies and inclusive frameworks that improve wellbeing and retention
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Investigations, Disciplinary & Grievance – independent investigations, meeting support, and resolution guidance
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Workplace Culture & Engagement – actionable strategies to strengthen communication, employee voice, and retention
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HR Audits & One-Off Consultations – health checks and project-based support tailored to your organisation
Whether you need one-off advice, ongoing support, or a trusted HR partner, services are designed around your business needs.
Our Approach
Not every business needs a full-time HR employee.
But every business needs confident, compliant and people‑centred HR.
At Frank HR Solutions, we provide senior HR expertise without the cost, commitment or complexity of employing in‑house. Our services are designed to flex with your business – whether you need strong HR foundations, an embedded HR partner, or specialist project support.
We focus on prevention, clarity and practical solutions that protect your business and support your people.
Our support grows as your business grows
We recognise that the HR support needed for one employee is very different to the support required for a growing team. Our pricing and service levels are deliberately designed to step up gradually, so there are no sudden jumps in cost as you hire.
Our retained support replaces the traditional HR employee with a trusted, experienced HR partner who knows your business and takes ownership of your people matters.
This is not call‑centre HR or generic advice. It is proactive, relationship‑led support tailored to your organisation.
What you gain
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Senior‑level HR expertise
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A consistent point of contact
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Practical, compliant advice
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Early intervention before issues escalate
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Predictable monthly costs
No salary. No pension. No holiday pay. No sick pay.
Just HR done properly.
Free Resources
Please visit resources tab for free documentation, guidance and templates
How Employee Relations (ER) Support Works
Our monthly support packages are designed to cover day‑to‑day HR and early‑stage employee relations, helping managers deal with people issues confidently and compliantly before they escalate.
This includes guidance, documentation and manager support for matters such as absence, performance and conduct at informal and early formal stages.
Some employee relations matters are more complex and time‑intensive. To ensure these are handled properly (and sustainably), more formal or high‑risk cases are scoped separately or supported through a temporary uplift in service.
This approach provides clarity on costs, protects quality, and ensures the right level of HR support for each situation.
HR Employer Support - Micro Business
- For businesses with up to 3 employees
- Best for: First-time employers who want reassurance and confidence they are meeting their basic legal obligations
- Focus: Advice, reassurance and basic compliance
- Includes:
- HR advice and guidance for everyday employer queries
- Support with holidays, sickness absence and basic conduct matters
- Template letters
- Legislative updates
- 30 minute scheduled monthly check-in
HR Employer Support -Micro HR Partner
- For businesses with 1 to 5 employees
- Best for: Employers starting to manage people regularly and wanting light retained HR support
- Outcome: Strong compliance foundations and confidence in handling early people issues
- Includes:
- HR advice and guidance for up to 5 employees
- Bespoke contracts of employment
- Core policy suite (up to 5 policies)
- Absence and holiday management support
- Basic performance and conduct guidance (informal stage)
- 45 minute scheduled monthly check-in
HR Employer Support -Small Business HR Partner
- For businesses with 3 to 8 employees
- Best for: Growing teams who want more structured HR support without full frameworks yet
- Outcome: Managers supported to handle people matters confidently and consistently
- Includes:
- Ongoing HR advice and guidance
- Bespoke contracts of employment
- Expanded policy suite (up to 10 policies)
- Absence, performance and conduct support (informal and early formal stages)
- Drafting letters and documentation
- Manager preparation and guidance for people conversations
- 60 minute scheduled monthly check-in
HR Partner
- For businesses with 6 to 20 employees
- Best for: Businesses needing consistent HR input and stronger people infrastructure
- Outcome: Reduced risk, proactive HR support and compliance documentation in place.
- Up to 4 hours of dedicated remote HR support each month which includes:
- Day to day HR advice and guidance
- Ongoing employee relations support including absence, performance and conduct
- Bespoke employee handbook
- Policy suite (20+ policies)
- Contracts, letters and documentation tailored to the business
- Proactive check-ins to prevent escalation
- Best suited to businesses with 6 to 20 employees
Outsourced HR Department
- For businesses with 21 to 35 employees
- Best for: Businesses that need HR ownership without employing in-house
- Outcome: HR managed day to day, managers supported, risks identified early
- Up to 6 hours of dedicated remote HR support each month which includes everything in the HR Partner plus:
- Ongoing HR advice and support across the business
- Employee relations support for informal and early formal stages, including:
- Absence management processes
- Informal performance management
- Early conduct concerns
- Case planning, structure and risk guidance
- Drafting letters, scrips and documentation
- Manager preparation and confidence building
- Regular leadership check-ins
- Proactive compliance oversight
- Formal investigation, chairing hearings, multi-party grievances, redundancies, TUPE etc. are scoped separately
- Best suited to businesses with 21 to 35 businesses
Embedded HR Partner
- For businesses with 35 to 50 employees or where HR input is required at leadership level
- Best for: Businesses needing senior level HR input at leadership level
- Outcome: Strategic people decisions, stronger leadership capability and reduced exposure
- Up to 8 hours of dedicated remote HR support each month which includes everything in the Outsourced Department plus:
- Increased involvement in complex employee relations matters
- Strategic people planning aligned to business goals
- Manager coaching and capability building
- HR projects delivered within agreed scope
- Attendance at leadership or management meetings (by agreement)
- Formal investigations, chairing hearings, multi-party grievances, redundancies, TUPE etc. are scoped separately
- Best suited to businesses with 35 to 50 employees or complex people challenges
Pay As You Go Services
Our PAYG service is ideal for businesses that need flexible advice without a long-term commitment. It’s commonly used for employee relations matters such as absence, grievances, or misconduct.
Support is available via email, phone, or online meetings, charged only for the time you use.
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Billed in 15-minute increments for calls and emails for only £31
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Pay only for the support you need, when you need it
HR Business Compliance Packs
Our compliance packs are designed to make sure your business meets all HR and employment law requirements.
Each pack is tailored to your organisation and includes the key documents you need to stay compliant and guide good practice.
HR Business Compliance Pack 1
- Contracts of employment written to fit your organisation
- Essential policies – disciplinary, grievance and health and safety
- Offer letter written to fit your organisation
HR Business Compliance Pack 2
- Everything in HR Business Compliance pack 1 plus:
- Job offer pack – documents to support the new starter process
- 5 additional HR policies
- Free trial of Breathe HR Software
HR Business Compliance Pack 3
- Everything in HR Business Compliance pack 2 plus:
- Bespoke employee handbook with over 20 policies
- Free trial of Breathe HR Software
Recruitment Packs
Recruitment Pack 1
- Draft job advert and recruitment pack so that potential candidates know exactly what the role entails
- Interview panel pack including shortlisting criteria and interview questions
- Offer letter
- Contracts of employment
Recruitment Pack 2
- Everything in Recruitment Pack 1 plus:
- Essential policies – disciplinary, grievance, health and safety, data protection
- Salary and benefits review to determine if the role is competitive in the market place
- Support with shortlisting candidates
Recruitment Pack 3
- Everything in Recruitment Pack 2 plus:
- Attendance at interview
- Providing feedback to candidates
- Pre-employment checks
- Bespoke employee handbook with over 20 policies
- Draft induction programme
Additional HR services include:
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HR Cover – Temporary HR support during annual leave or busy periods.
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Disciplinary & Investigations – Guidance for Investigation Officers, including scripts, interview questions, and disciplinary hearing bundles.
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Settlement Agreements – Drafting agreements and liaising with trade unions or professionals to complete negotiations.
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Training & Development – Design and delivery of bespoke training sessions or presentations for your team.
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Workplace Mediation – Independent support to resolve conflict, prevent escalation, and rebuild working relationships through 1:1 and joint sessions
HR projects include:
Frank HR Solutions supports a wide range of HR projects, helping businesses achieve their objectives through their people.
Key Project Areas:
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Absence Management – Review processes, implement frameworks, write policies, provide templates, and train line managers.
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Employee Benefits – Review and refresh benefits to ensure staff packages remain competitive and valued.
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Induction & Onboarding – Design or update programmes to boost retention, productivity, and engagement.
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Employee Engagement – Review strategies and identify motivators to improve performance and morale.
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Office Reviews – Evaluate workplace practices and recommend efficiencies.
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HR Health Checks / Audits – 90-minute audit with bespoke recommendations to reduce risk and improve compliance.
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Policy Writing – Tailored policies beyond the standard suite.
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HR Information Systems (HRIS) – Implement award-winning digital systems for records, self-service, performance management, and reporting.
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Support & Mentoring for HR Teams – Upskilling, mentoring, and pay-as-you-go support for standalone HR staff.
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Pay Benchmarking – Research and job evaluation with clear reports on pay levels.
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Performance Management – Review frameworks, policies, and documents; provide templates and training for managers.
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Restructures & Redundancy – Guidance on change processes and consultations.
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Recruitment Campaigns – Design and run recruitment projects, including assessment days.
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HR Function Set-Up – Build HR infrastructure for new or growing businesses.